TERMS OF SERVICE

Effective Date: January 10, 2025

Last Updated: March 5, 2026

These Terms of Service (“Terms”) govern your access to and use of the website and services (the “Website”) provided by Imara Health AI Consulting LLC (“we,” “us,” or “our”). These Terms apply only to users located in the United States.

By accessing or using the Website or services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, do not use our Website or services.

1. ACCEPTANCE OF TERMS

By using the Website or services, you accept and agree to be bound by these Terms and all applicable policies referenced herein, including our Privacy Policy.

2. USER ELIGIBILITY

To use the Website or services, you must be at least 18 years old and have the legal capacity to enter into a binding contract. If you are under 18, parental or guardian consent is required.

3. SERVICES PROVIDED

We provide strategy sessions, framework implementation, workshops and training, and assessment tools. You agree to use the Website and services only for lawful purposes and in compliance with these Terms and applicable laws.

4. ACCOUNT REGISTRATION

Certain features may require account registration. You agree to provide accurate and complete information and maintain the confidentiality of your account credentials. You are responsible for all activity under your account

5. USER OBLIGATIONS AND RESTRICTIONS

You agree not to:

- Use the Website for unlawful purposes

- Harm, disrupt, or interfere with the Website or services

- Violate applicable laws or third-party rights

- Use automated systems without prior permission

- Attempt unauthorized access to systems or data

6. PAYMENT AND BILLING

If you purchase paid services or any of our products, you agree to provide accurate billing information. Payments will be processed according to pricing and terms displayed at checkout. You authorize us or our payment processor to charge your payment method.

7. CONTENT OWNERSHIP

All Website content is owned by Imara Health AI Consulting LLC or its licensors and protected by U.S. intellectual property laws. Unauthorized copying, modification, or distribution is prohibited.

8. THIRD-PARTY LINKS

The Website may contain links to third-party websites or services. We are not responsible for third-party content, privacy practices, or activities.

9. PRIVACY POLICY

Your use of the Website and services is governed by our Privacy Policy.

10. TERMINATION

We may suspend or terminate your access to the Website or services at any time if we believe you violated these Terms or engaged in harmful or unlawful conduct. Upon termination, you must stop using the Website and services.

11. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Imara Health AI Consulting LLC will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use or inability to use the Website or services.

12. INDEMNIFICATION

You agree to indemnify and hold harmless Imara Health AI Consulting LLC, its employees, affiliates, and partners from claims, damages, liabilities, and expenses arising from your use of the Website or violation of these Terms.

13. GOVERNING LAW

You agree to indemnify and hold harmless Imara Health AI Consulting LLC, its employees, affiliates, and partners from claims, damages, liabilities, and expenses arising from your use of the Website or violation of these Terms.

14. SMS MESSAGING TERMS

By providing your phone number and opting in, you consent to receive SMS messages from Imara Health AI Consulting LLC. These messages may include:

Appointment reminders

Order confirmations

Promotions and special offers

Customer feedback requests

Service updates and notifications

Message Frequency:
Message frequency may vary, but users can generally expect 1 - 4 messages per month depending on service activity and engagement.

Opt-Out Instructions:
You can cancel the SMS service at any time. Just text “STOP” to +1-978-718-9790. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

If you want to join again, simply sign up as you did the first time and we will start sending SMS messages to you again.

Help and Customer Support:
If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or contact us directly at:

Email: [email protected]
Phone: +1-978-718-9790

Message and Data Rates:
As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have questions about your text or data plan, please contact your wireless provider.

Carrier Liability:
Carriers are not liable for delayed or undelivered messages.

15. CONTACT INFORMATION

If you have questions regarding these Terms of Service, you may contact us at:

Imara Health AI Consulting LLC
Email: [email protected]
Phone: +1-978-718-9790

© 2026 Imara Health AI Consulting LLC. All Rights Reserved

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